7 days a week from 9:00 am to 7:00 pm

Round-the-clock free hotline (24/7)

Privacy Policy

We appreciate your trust in the straightyourhair.com hair care website, We set out this Privacy Policy here to explain how We collect, protect, share and use your information as part of Our technology platforms, including, without limitation, Our company salon, websites, web pages, sponsored social media platforms, mobile sites and mobile apps (the “Sites”).
Your use of the Sites constitutes your acceptance of this Privacy Policy and consent to the practices described.

Information Collected
You may visit and browse the Sites without providing personally identifiable information about yourself. However, this may limit your ability to receive certain features, products or services from Us. Information You Provide:
We may collect personal information about you from various sources such as when you provide it to Us at Our website. The personal information We collect, such as your name, email, telephone number, home address, demographic information (such as zip code, age), or payment information (such as account or credit card number), varies depending on your use of the features of the Sites. Our product line is also available in third party owned salons, but information solely collected by these third party salons is not provided to Us and is otherwise governed by such third party salon’s own privacy policy.
You may also be able to register and log in using a social media account, including but not limited to your Facebook and Instagram accounts. When you use a social media account to log into the Sites, you may also be able to use certain social features on the Sites. For example, Facebook will ask your permission to share certain information from your Facebook account with the Site. This may include your first name, last name, gender, profile picture, list of friends; a link to your Facebook profile, likes and other data that is part of your or your friends’ Facebook profile(s). This information is collected by Facebook and is provided to us under the terms of Facebook’s privacy policy. You can control the information that We receive from Facebook using the privacy settings in your Facebook account.
Information We Collect Automatically:
When you visit Our Sites, We may also collect certain information by automated means such as by using web server logs, web beacons, and cookies. Cookies are small text files that the website sends to your computer or other device to uniquely identify your browser, or to store information or settings in your browser. Web beacons are tags that may be placed on Our web pages to control which web servers and cookies collect information for Us.
We may also contract with third party web analytics services and advertising networks on Our Sites, including, but not limited to, Google Analytics and Or Os-Commerce Analytics, who also use web server logs, web beacons, and cookies to help Us analyze how visitors use Our Sites. You can opt-out of the advertising networks pursuant to their respective opt-out instructions, which can be seen by clicking Unsubscribe.
If you would prefer not to accept cookies from Us or from Our third party contractors, you can change your browser settings to automatically not accept or to notify you when you receive a cookie, which lets you choose whether or not to accept it. However, please be aware that some features and services on Our Sites may not work properly because We may not be able to recognize and associate you with your account. In addition, the offers We provide when you visit us may not be as relevant to you or tailored to your interests.
Use And Sharing Of Information
straightyourhair hair care uses the information We collect about you for a variety of business purposes, including but not limited to:
• verifying your identity;
• fulfilling product purchases;
• responding to your questions and requests;
• sending notice of changes to any of Our policies;
• enforcement of Our Terms of Use; and
• market research, data analytics and system administration purposes.
Except as provided in this Privacy Policy, we will not provide any of your personal information to any third parties without your specific consent. We may share non–personal information, such as aggregate user statistics, demographic information, and usage information with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Policy Your Agreement to have Your Personal Information Shared:
While on straightyourhair hair care Sites, you may have the opportunity to opt–in to receive information and/or marketing offers from someone else, or to otherwise consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you agree to have your Personal Information shared with a third party, your personal information will be disclosed to the third party and will be subject to the privacy policy and business practices of that third party.
Business Transfers:
straightyourhair hair care may share your personal information with the business management entity, Proctor Lane Investments, and with Our affiliates controlled by straightyourhair, for internal reasons, primarily for business and operational purposes. As We continue to develop Our business, We may sell or purchase assets. If another entity acquires Us or Our assets, or assets related to the Sites, personal information that We have collected about the users of the Sites may be disclosed to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of Ours and as such may be sold or transferred to third parties.
Disclosure Required by Law:
straightyourhair hair care may transfer and disclose information, including your personal information, to third parties to comply with a legal obligation; when We believe in good faith that the law requires it; at the request of governmental authorities conducting an investigation; to verify or enforce Our Terms of Use or other applicable policies; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to Our Sites or the public.

Your Privacy Rights, Choice And Access
You may direct us not to share your personal information with third parties, not to use your personal information to provide you with information or offers, or not to send you newsletters, e–mails or other communications by: (i) modifying your registered user information on the Sites; (ii) sending us an e–mail by clicking; or (iii) following the removal instructions in the communication that you receive. We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that We no longer use your information to provide you services contact us, but note that some information you provide through our site may continue to be accessible (e.g., comments you submit). We may also retain cached or archived copies of information about you for a certain period of time. And We will retain and use your information as necessary to comply with Our legal obligations, resolve disputes, and enforce Our agreements.

How To Opt-Out

Email Opt-Out:
You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from Us or by contacting Us as indicated below. You also may opt out of receiving marketing emails from straightyourhair hair care by sending an email to our customerservice@straightyourhair.com

Postal Mail Opt-Out:
You can ask SEVEN haircare to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion, or by sending a correspondence to the postal address below.
Social Networking Application Opt-Out:
To remove or delete Our apps from your social networking account, follow the instructions from the social network:
Facebook: https://www.facebook.com/help/?faq=170585223002660
Instagram: https://help.instagram.com/

Geo-Location Information Opt-Out:
We may ask you for your geo-location via Our mobile application. You may choose not to share your geo-location details by adjusting your mobile device’s location services settings. To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.
Advertising/Targeted Advertising Opt-Out:
If you prefer to not receive targeted advertising, you can opt out of certain network advertising programs through the Network Advertising Initiative (NAI) Opt–Out Page. Please note that even if you choose to remove your information (opt out), you will still see advertisements while you’re browsing online. However, the advertisements you see may be less relevant to you and your interests. Additionally, many network advertising programs allow you to view and manage the interest categories they have compiled from your online browsing activities. These interest categories help determine the types of targeted advertisements you may receive. The NAI Opt–Out Page provides a tool that identifies its member companies that have cookies on your browser and provides links to those companies.
Withdrawing Consent Opt-Out:
You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to Our use or disclosure of your personal information will mean that you cannot take advantage of some of Our products or services.

Reviewing, Updating and Modifying Personal Information
Subject to applicable law, you may have the right to request access to and receive details about the personal information We maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by sending an email to customerservice@straightyourhair.com

California Do Not Track Notice
Under California law, website and online service operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about a consumer’s online activities over time and across third party websites, to the extent the operator engages in that collection. At this time, We do not track Our customers’ personal information over time and across third-party websites, and therefore, this requirement does not apply to Us.

The Sites are not directed to children under 18 or under the legal age of majority in your jurisdiction of residence (“legal age”). We do not knowingly collect, use or disclose personally identifiable information from anyone under legal age. If you are under legal age, you may browse Our site, but you may not provide personal information to Us. If We become aware that We have inadvertently received personal information from a user under legal age, We will make reasonable efforts to delete such information from Our records.

Security of Your Information straightyourhair.com hair care maintains reasonable safeguards to protect personal information against loss, unauthorized use, disclosure or destruction and when transferring information for processing. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that We cannot ensure or warrant the security of any information you transmit to us. We restrict authorized access to your personal information to those only persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. We also require that third parties providing services on Our behalf protect personal information and not use it for purposes other than providing assistance to Us.

Changes and Policy Updates
Please note, We may change information on the Sites and/or this Privacy Policy, at any time without prior notice to you, and any changes will be effective immediately upon the posting of the revised Privacy Policy on the Sites. We encourage you to periodically review this page for the latest information on Our privacy practices.